Sorry seems to be the hardest word

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Mr. John Tiernam | Ethics
We are all human and make mistakes, how we deal with them is discussed.

Topic / Title of the Talk	Sorry seems to be the hardest word
Field of Medicine	Ethics
Length of the Talk	14 Mins
CPD Accreditation No.	MDB015/MPDP/070/212
Category of the Talk	Other
CPD Type	Ethics \| Subscription CPD
Languages (Translations) & Subtitles	Not Translated
Speaker	Mr. John Tiernam

Talk Description

Medicine is a high risk industry and healthcare providers are only human and therefor make mistakes. This presentation deals with some of the issues particularly around apologising to patients